We therefore recommend to read our Refund and Return Policy prior to you making a purchase from Connection Hub Portal, so you are familiar with our policy on refunds and your rights under the law of Dubai, United Arab Emirates.

We also recommend you immediately inspect any goods you receive as well as count all items received or the items contained in your delivery to ensure you are completely satisfied with the goods, including the goods are of acceptable quality, and match the description the vendor has agreed to deliver.

We are a marketplace that connects users with laundry companies, the exact details of the refund will depend on the individual laundry companies’ policy. However, where the individual laundry vendor does not have a proper damage or lost clause we will refund up to 10 times the cost of the service.

If you have any questions about this policy, please contact us at info@thelaundrypotal.com